Frequently Asked Questions
Yes, we provide free standard shipping on all orders over $50. For orders under $50, a small shipping fee applies, which will be shown at checkout.
Most engraved orders are processed within 1-2 business days before shipping.
Yes! You can personalize the engraving text during checkout. Please double-check spelling before submitting your order.
Due to the personalized nature of our products, we do not accept returns on engraved items unless there is a defect or error on our part. Please review our Refund Policy for full details.
Once your order ships, you will receive a tracking number via email. You can use this to track your package directly with the carrier.
Our executive pens are crafted from premium metal with gold or chrome trim, designed for a luxurious writing experience.
Yes! We offer special pricing for bulk and corporate orders. Please contact us at hello@sotaniagifts.com for more information.
